Accessibility statement
This statement applies to content published on the Maritime and Coastguard Agency .This website is run by Maritime and Coastguard Agency. It is designed to be used by seafarers. The text should be clear and simple to understand.You should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- Interact with some of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
Whilst we have endeavored to ensure the accessibility of our site, we know that parts of this website are not fully accessible. For example:
- The voice-over functionality in the application is currently unable to correctly interpret and read abbreviations
We are actively working to address these limitations and we will update the statement when issues are fixed or when we expect them to be fixed.
Accessible Formats
If you require information on this website in a different format, please contact us via:
Phone number: +44 3333 990007
Email: onlineoralexams@mcga.gov.uk
In your message, include:
- the web address (URL) of the content
- your email address and name
Feedback or reporting accessibility problems
We are always looking to improve the accessibility of this website. If you have any accessibility query including:
- Issues with accessing information or using this website
- An accessibility problem not listed on this statement
- Any positive feedback about this website’s accessibility
please contact us via:
Phone number: +44 3333 990007
Email: onlineoralexams@mcga.gov.uk
Your information will help us improve the website for all users.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS)
Technical information about this website’s accessibility
Maritime and Coastguard Agency is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
Delete as appropriate
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below.
This website is not compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. The [insert one of the following: ‘non-compliances’, ‘exemptions’ or ‘non-compliances and exemptions’] are listed below.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Field-set elements are not labeled with legend elements. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
- Content inserted with CSS is not read by some screen readers, and not available to people who turn off style sheets. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
- Some elements do not contain text or an image with an alternative attribute. This means screen readers have nothing to read if there is no link text or the text is blank and so would read out the URL instead. This fails WCAG 2.1 success criterion 2.4.4, 2.4.9 and 4.1.2 (Link Purpose (In Context), Link Purpose (Link Only) and Name, Role, Value)
- HTML form control has no accessible name. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value)
- Some links are not visually evident without color vision. Removing the underline from links makes it hard for color-blind users to see them. This fails WCAG 2.1 success criterion 1.4.1 (Use of Color) ]
- Voice-over fails to pronounce abbreviations as intended; hence users will hear it as sound rather than abbreviations itself. This fails WCAG 2.2 AA success criterion.
Content that’s not within the scope of the accessibility regulations
Non-HTML documents published before September 2018 do not need to be accessible - unless users need them to use a service.
How we tested this website
We use the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible this site is. We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) and technical evaluation tool to test all of the pages for [Insert link to website]
Disproportionate burden
Navigation and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
Non-HTML documents published before September 2018 do not need to be accessible - unless users need them to use a service.
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.
We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in [rough timing].
What we’re doing to improve accessibility
Our accessibility roadmap [add link to roadmap] shows how and when we plan to improve accessibility on this website.
Preparation of this accessibility statement
This statement was prepared on 01 December 2025. It was last reviewed on 08 January 2026.
This website was last tested on 12 December 2025. The test was carried out by Kerv Digital.
This test of a representative sample of pages was carried out using integrated accessibility tools with supported browsers. We also used findings from our own testing when preparing this accessibility statement.
Last updated 7 January 2026.